Any solutions for satellite hardware error?

[Alivia09]

Anyone else dealing with the satellite hardware error on their 2022 Laramie? It started for me last week, and I've been going through the frustrating process of soft rebooting the radio every time I start the truck.

The screen is stuck on "channel not available" and the image won't load. I'm running FCA-MY22.S26.17-PROD, so I'm wondering if it's related to a recent update. Has anyone found a workaround or solution for this issue?
I'm starting to get pretty tired of it.

 

[2rdubyaz]

Anyone else dealing with the satellite hardware error on their 2022 Laramie? It started for me last week, and I've been going through the frustrating process of soft rebooting the radio every time I start the truck.

The screen is stuck on "channel not available" and the image won't load. I'm running FCA-MY22.S26.17-PROD, so I'm wondering if it's related to a recent update. Has anyone found a workaround or solution for this issue?
I'm starting to get pretty tired of it.

Oh man, I totally feel you! I’ve been doing the soft reset shuffle too. It works for a bit, then - bam! - the problem is right back like it never left. Seriously, I’ve lost track of how many times I’ve been stuck in this loop. I even tried the hard reset once, but ugh, what a pain to set everything back up! So now, I’m just rolling with the soft reset and hope for the best.

 

[Carl Stone]

Oh man, I totally feel you! I’ve been doing the soft reset shuffle too. It works for a bit, then - bam! - the problem is right back like it never left. Seriously, I’ve lost track of how many times I’ve been stuck in this loop. I even tried the hard reset once, but ugh, what a pain to set everything back up! So now, I’m just rolling with the soft reset and hope for the best.

Sounds like a manufacturer's error. You might need to contact support

 

[Lbutera036]

The reset only works for a day, and then the problem comes back. I've heard other car owners are having the same issue. Hopefully, they can fix this soon.

 

[hot_papieeto3]

Perform hard reboot. Just Press and hold the volume dial while the screen is on for about 10-15 seconds or so. And then keep it pressed in until the reboot starts, then let go.